DELIVERY INFORMATION

We deliver throughout the UK and also ship internationally. For full details on overseas orders, please see our International Orders & Worldwide Shipping page.

UK Delivery Overview

Event Caddie provides reliable UK delivery for all custom golf merchandise orders.

We use trusted courier services to ensure your order is delivered securely, efficiently, and ready for your event.

All delivery times are confirmed at the point of order and may vary depending on product type and customisation requirements.

Delivery Times (UK Orders)

Typical production and delivery timeframes are:

• Custom printed products: 5–12 working days after artwork approval
• Embroidered clothing: 7–14 working days after artwork approval
• Bespoke or mixed orders: confirmed at quotation stage

Delivery times begin once artwork has been approved and production has started.

 If your order is urgent, please call 0800 043 1336. 

Courier Services & Tracking

All UK orders are shipped via secure, tracked courier services.

Once your order has been dispatched, you will receive:

• Tracking information
• Estimated delivery date
• Courier contact details if required

A signature will be required upon delivery.

DELIVERY TO THE UK MAINLAND

Orders under £250 (excluding VAT) are charged at £15 + Vat to one UK mainland address. Delivery is via a secure courier on a next day service (excluding Highlands and Northern Ireland) and will require a signature upon receipt. All orders are insured against loss or damage by the courier (please note once signed for delivery at your delivery address responsibility of ownership is then transferred to the receiver).

DELIVERY TO THE UK HIGHLANDS, ISLANDS and northern ireland

Delivery charges to the Highlands, Islands & Northern Ireland are calculated at the basket depending on the destination. Delivery is via a secure courier, in most cases on a 2 day service and will require a signature upon receipt. All orders are insured against loss or damage by the courier (please note once signed for delivery at your delivery address responsibility of ownership is then transferred to the receiver).

Please note: new rules for Northern Ireland 2025. If you are a business customer, we request you provide your EORI number and UKIMS Scheme Number (United Kingdom Internal Market Scheme) this will avoid any Customs Duty payable on arrival when goods land in NI, if you have not applied for this, then the goods will be deemed at risk of crossing border to Ireland in European Union and maybe subject to extra duties to be paid on arrival.

Delivery to Event Venues

We regularly deliver directly to:

• Golf clubs
• Corporate offices
• Hotels and resorts
• Event venues

If you require delivery to a specific event location, please ensure full address details are provided when placing your order.

Order Updates & Communication

We keep you informed throughout the entire process:

• Order confirmation on placement
• Artwork approval before production
• Dispatch notification with tracking details

Our aim is to ensure full visibility from order to delivery.

Important Information

• Delivery times are estimates and may vary during peak event periods
• Orders are dispatched only once artwork is approved and production is complete
• We recommend placing orders early for large or time-sensitive events
• All deliveries require a signature upon receipt

International Orders

For customers outside the UK, please refer to our international shipping information:

International Orders & Worldwide Shipping

Need Help?

If you have any questions about delivery times or scheduling your golf event order, our team is happy to help.